Shipping policy

Shipping & Delivery Policy

At Roots of Himalaya, our services primarily consist of travel bookings, tour packages, accommodations, transportation, and related travel services; therefore, physical shipping is generally not applicable. Once a booking is successfully confirmed and payment is received, the customer will receive the relevant booking confirmation, itinerary, vouchers, tickets, or other travel-related documents through the email address, phone number, or other contact details provided during booking. Customers are responsible for providing accurate contact information and checking their email, including spam or junk folders, for booking-related communications. Delivery times may vary depending on the type of service booked and the confirmation process. In case a customer does not receive the required booking documents within the expected time, they should contact Roots of Himalaya for assistance.